Swap leading prompts for open frames: What are we missing? What would make this fail? On a scale from one to five, how confident are we—and why not higher? Rotate who speaks first. Invite silence as data. Curiosity disarms defensiveness and turns critics into co-designers.
Show attention with paraphrases, timestamped notes, and explicit thanks to contributors, especially quieter voices. Signal you heard the risk, not just the optimism. On calls, use reactions, chat summaries, and shared documents to equalize participation. Visible listening builds trust faster than claims of openness ever could.

Use curiosity-led frames: I notice X; I’m wondering about Y; could we explore Z together? Anchor on observable facts, not motives. Offer steelman versions of opposing views before critiquing. Ask for consent to give feedback. Respectful naming invites collaboration, reduces defensiveness, and accelerates solution quality.

Create rotating red-team roles, pre-mortems, and one-way-door versus two-way-door distinctions. Celebrate those who save effort by catching flaws early. Separate idea selection from idea generation. When dissent is normalized and rewarded, people raise risks sooner, and outcomes improve without relying on a single authority to bless courage.

When harm happens, name impact without hedging, apologize clearly, and propose a specific repair plan. Ask what would rebuild confidence. Close the loop publicly. Demonstrated accountability resets expectations and models how errors become fuel for learning. Teams remember repairs longer than mistakes when sincerity and follow-through align.
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